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Larry Menor

Associate Professor, Operations Management

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Larry Menor is an Associate Professor at the Ivey Business School. He received his doctorate from the Kenan-Flagler Business School at the University of North Carolina at Chapel Hill.

Professor Menor's research interests focus primarily on relevant service system management and operations strategy issues, and are cross-disciplinary in nature. His conceptual and empirical insights on new service development, in particular, have contributed to advancing scholarly theory and understanding in the service operations and services marketing disciplines, and has also informed management practice. Among his current research efforts, he is actively involved as Principal (and sole) Investigator in a three-year project titled "Innovating the Arts and Cultural Organization: An Examination of North American Orchestras". This project allows Larry to examine a topic of both research and personal interest, and is his second SSHRC funded study. He is also actively engaged in contributing to the advancement of IBM's Service Science initiative.

Professor Menor's research has garnered a number of accolades, and is published in top-tier academic journals such as Journal of Operations Management, Journal of Service Research, Manufacturing & Service Operations Management, and Production and Operations Management, and managerial outlets such as the Ivey Business Journal. Professor Menor currently serves as a Senior Editor for Production and Operations Management and Associate Editor for Decision Sciences and Journal of Operations Management. He also currently serves or has served on the Editorial Review Boards for Service Industries Journal, Manufacturing and Service Operations Management and Academy of Management Review. He served as a Board Member of the Production and Operations Management Society.

Professor Menor has written a number of widely used teaching cases including "The Atlanta Symphony Orchestra" and "Dabbawallahs of Mumbai (A) and (B)", and co-edited (with Professor Robert Klassen) the Sage Publication book titled Cases on Operations Management.

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