Contact Information
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Richard Ivey Building 3368
Associate Professor, Information Systems & Entrepreneurship
I’m an Associate Professor of Information Systems at the Ivey Business School. Previously I earned my living as a systems analyst and management consultant, and for several years I ran a consulting / data analytics firm that serviced large financial and manufacturing firms in Canada, the US, and Asia.
My research explores the effects and effectiveness of technology mediation on individuals and organizations. Specific topics include remote leadership, virtual teams, online trust formation, telework, e-commerce, and cybercrime. My completed research has appeared in many scholarly journals (e.g., JMIS, JIT, EJIS, I&M, CHB, LQ, HBR), and has earned awards and distinctions including the IS Senior Scholar’s Best Publication Award (2010), and the Emerald Literati Award (2016).
To date I have had the pleasure of supervising two outstanding doctoral students, from thesis development through to graduation, and both have since developed prodigious careers. Linying Dong (Ted Rogers School of Management in Toronto) is an expert in IT leadership and governance. Yulin Fang (City University of Hong Kong) studies knowledge management, open platforms, and e-commerce, and serves in senior editorial roles for several top IS journals. I am open to working with select doctoral students with interests related to individual and organizational impacts of technology mediation. Currently, I am pursuing research to answer the following kinds of questions:
1. How does online eye contact influence trust prediction? (Experimental)
2. Does leadership occur in ‘leaderless’ open source teams? (Qualitative)
3. How do “digital artifacts” support virtual team coordination? (Field)
4. What is motivating cybercriminal behaviour? (Theory)